Spin My Win Casino Terms of Use

This page sets out the rules that govern use of our platform and the relationship between you and us. It explains your responsibilities as an account holder and our rights as operator. By registering and using our services you accept these terms and any policies we publish and agree to comply with verification, deposit and withdrawal checks where required.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person unless we agree otherwise. You must notify us immediately of any unauthorised access or security breach. We may suspend or close accounts where we suspect fraud, money laundering, abusive behaviour, bonus abuse or other breaches of these terms.

Eligibility requirements

To hold an account you must meet the minimum eligibility criteria we publish at registration. You must be of legal age to gamble in the United Kingdom and legally permitted to use our services. We may require proof of age, identity, address and payment method before allowing play or processing withdrawals. Failure to provide requested documents may result in account restrictions.

Acceptable platform use

Use of the site must be lawful and honest. You must not attempt to manipulate games, exploit system errors, use automated bots, or operate multiple accounts to gain an unfair advantage. Commercial activity, including resale of services or use of the platform for promotional offers not approved by us, is prohibited. We reserve the right to restrict play where activity appears abnormal or in breach of these rules.

General bonus and promotion rules

Where promotions are available, the specific bonus terms apply. Bonuses may be limited by geography, account history or verification status. We require compliance with wagering requirements and maximum stake limits that apply while a bonus is active. We may cancel or withhold bonuses and winnings if we reasonably consider you have abused an offer or breached the terms that govern it.

Deposits and withdrawals

Deposits must be made using verified payment methods in your name. We carry out checks to confirm source of funds and identity before approving withdrawals. Withdrawal processing is subject to verification and any applicable limits that we publish in your account area. We may apply transaction or monthly limits, and we may delay or refuse payments where required to fulfil legal obligations or to investigate suspected irregularities.

Dispute resolution

If you have a complaint, contact our support team and we will aim to resolve the matter promptly. Where disputes cannot be resolved directly we may offer mediation or independent review where available. Using the platform does not remove your right to pursue alternative dispute resolution where applicable.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated via the account notification channels or email. Continued use of the platform after publication of updated terms constitutes acceptance. You should check this page regularly to stay informed of any changes.